El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx Stay Connected My friends can get the identical trip on Bookit for the same price. El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. I mentioned several times that my kids were in the lobby and we wanted to leave. The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. I just need to end the contract. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Submit a complaint and get your issue resolved. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. Perhaps I am not using the timeshare properly? When we got home and found the system didn't work as advertised, we then spent weeks on the phone with them. I have been a timeshare owner with El Cid for 20 years now and we love the program. I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. He says this takes time? Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. You pay and they take. the customer service Rep says no only 1 year of points will be allowed. I have been a member with El Cid for 6 years now and originally bought at Maya Riviera. During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. Claim it and get a lot of features. Advertisers above have met our Do any one please help me how to get out this package. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Also we were given papers to be signed up for RCI, they never enrolled us with Especially the ease of use which was a huge issue for us as my work schedule procludes scheduling far in advance. Jan 16 2023 10:30 PM They keep coming up with stories and offers that will disappoint you. http://www.timesharescam.com/timeshare-scam-mexico/el-cid-resorts-timeshare-2. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. They will play hell getting any more money from me. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. Is ok I just want to contiue to pay in each month. They are dragging their feet with termination, making offers, etc. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Toll Free. Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. People out there. All El Cid resorts are fraudulent and scheme off innocent people. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. My wife has to call El Cid who tell us to contact RCI. You pay and they take. They sent me a document but Ive asked them to revise it to include the El Cid letterhead and assurance I wont be paying monthly maintenance to Wyndam. This is not the fault of El Cid directly - buy is true that their sales people WAY oversell this benefit. Please let me know how you were able to resolve your issues. Hiding negative complaints is only a Band-Aid. You are just not talking to the right people. Also, avoid their Cozumel property. Gary in McGregor. Clients are sent the full contract on a CD to their home address. We would be happy to participate in any and all class action suits. Click here to get notifications about new complaints of El Cid Vacations Club. I would love if we can get together for one big lawsuit. We are being told we have to pay an additional $9900+ to terminate. I would have to pay to roll over my points to the next year. Any lawsuit I would be interested. Tell us why our 2022 points transfered to RCI. Copyright 1997-2023, Ripoff Report. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so weve invested $700,000 in El Cid. I am having a tough time believing anything he has told us now. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. For of all it was a high pressure sale. Doubt that's would happen. Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. Ontario, Canada 8 Votes Infinite privileges is the worst experience. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. All rights reserved. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. We are on the same boat, we got scammed by ELCID Vacatio Club. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. You are much better off being in control where you make a reservation. This review was chosen algorithmically as the most valued customer feedback. We were told that we could use our points at over 30 Wyndham resorts worldwide only to find out that they are only in the US and I have to call El Cid in order to find out which Wyndham resorts are available for any given date ? On five separate occassions, our time share presenter was brought back into the room to reassure us. Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. Using our timeshare is not feasible for us so for more than eight months I am in trying to work with them to pay out the termination obligation and be done with them. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. We signed up for there vacation program. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I can tell you that you will make out much cheaper with the timeshare. When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! http://www.timesharescam.com/. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. Consumers love to do business with someone that can admit mistakes and state how they made improvements. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! Salespeople claim that the points have more value than they actually do for exchange purposes. Owner ID or Contract Number Password. That is totally reasonable to me. Imagine how much money they are stealing. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. Customer service at El Cid Vacation club points and reservations. this costed us $16,000. Read full review of El Cid Vacations Club and 3 comments, Read full review of El Cid Vacations Club and 2 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Hotel Marina El Cid Spa & Beach Resort: Easter Vacation - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor They are doing the same thing to our family. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. RCI says its not them and my wife calls El Cid she bounces back and forth. El Cid Vacations Club - Beware of this rip off! The Estimated amount consumers saved since 1997: $15,590,010,907. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. El Cid Vacations Club - Beware of this rip off! News-El Cid Vacations . I agree. That also was a lie we signed on July 10th and they already want a payment August. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. This will surely increase the credibility of your complaint. Hotel Marina El Cid Spa & Beach Resort: Great quite Couples Retreat! My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. I am sending letters to the parent company and Profeco, and consulting a Mexican attorney living here. This comment was posted by a verified customer. 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