The Tipping Point - The Path from CIO to CEO Becomes Clearer. Gallup reports 71% of Americans say they approve of labor unions, the highest number since 1965.. Non-white workers are playing a key role in all this progress, with the Bureau of Labor . Subscribe today and get a yearlong print . But today's CIOs must also understand how IT drives business transformation. Alienation theory is a driving force behind unionization in the U.S . Early heads of the IT function came to their positions by being very good at technology -- mainframe data processing, in particular. The union staged Texas' first strike that autumn and won a 25 per cent wage increase. Victorious industrial unions with militant left-wing leadershipscatalyzed the rise of the CIO. Folk hero and symbol of hope who organized a union of farm workers. But in helping executives understand the full range of cloud benefitsimproved speed to market, better developer productivity, and improved resiliency and disaster recoveryCIOs can help them see how the cloud can unlock new revenue models and services tied to business priorities. It also involves infusing technology into every strategy discussion and process throughout the organization. Both the CIO and the AFL grew rapidly during the Great Depression. Those who favored craft unionism believed in defending the advantages they had secured through their skills. LOB respondents, who oftentimes are at odds with the CIO perspective of the role, were also firmly in that camp: More than three quarters (78%) expect CIOs elevated status to continue regardless of cyclical shifts in IT focus. In 1960 just 5 percent of state, county, and municipal workers were union membersbut by 1966, the figure had jumped to 25 percent. Bayard Rustin Never miss an insight. Historically, unions had typically banded together skilled workers into unions by trade. Washington(CNN) AFL-CIO President Richard Trumka, the head of the most powerful labor organization in the country and a close ally of the Biden White House, has died. On the horizon are the esoteric but tantalizing possibilities of quantum computing. Take responsibility for initiatives that generate revenue. For years, executives have stressed the need for CIOs to move beyond simply managing IT to leveraging technology to create value for the business. While the CIO already understood how to build systems to support financial products, he and his team had limited experience in creating new digital products to sell directly to consumers. Frances Perkins Committed labor secretary and first woman in a presidential Cabinet position. "Race and the CIO: The Possibilities for Racial Egalitarianism During the 1930s and 1940s." International Labor and Working-Class History 44 (1993).. By the end of 1936, the UE had organized the General Electric plant at Schenectady, N.Y., and went on to organize 358 more local unions with contracts covering over 600,000 workers in 1375 plants. Nelson Hale Cruikshank The calls came from the same phone number (929-279-5975 . "CIOs helped save many enterprises during the COVID-19 lockdown. Protective labor legislation of the 1930s, such as the Social Security Act, the National Labor Relations Act, and the Fair Labor Standards Act, did not extend to agricultural workers, although 31.8 percent of the African American population in 1940 was employed in agriculture (40.4 percent in the South). Many tech decisions dont get sufficient business scrutiny beyond cost and high-level strategy discussions. Broadly speaking, digital transformation is a practice over 80 years old, involving the use of computer-based technologies to improve an organization's performance. Strength depends on the degree of actual disruption and community-wide solidarity between workers. As IT became critical to business success, not surprisingly the number of tech-related titles in the C-suite grew. How often do company leaders reach out to you for substantive guidance about how tech can improve their business. In practice, CIOs can enable collaboration if theyre willing to relinquish some control. "The CIO is dead; long live the CIO!" We are now digesting innovation and making sure everything works. Next on the agenda: Looking for opportunities to automate key business processes and ramping up security, he adds. IT can radically reduce cycle times and maintain effective security by incorporating security early into development and working closely with the cybersecurity team on an ongoing basis. Change management became a critical part of the job as the pace of technology innovation increased. The CEO of a B2B technology-services company found this level of insight so important that he asked the CIO to present periodically to the board on technology-led business models. Although its main focus has always been on workers and their rights, the UMW of today also advocates for better roads, schools . Arthur Joseph Goldberg Joe Hill In working on tech transformations with hundreds of CIOs, we have identified five CIO traits that we believe are markers of success. The looming metaverse will certainly bring more business disruption. Full-worker organizing. The gray line between business and IT is basically gone, says Jayadev, citing as an example a recent interchange with a third-party consultant who couldnt tell where to direct questions about technology and tools. Organizations that build 5G data centers may need to upgrade their infrastructure. Security and risk management is the highest-ranked technology initiative commanding IT investment this year, cited by 45% of respondents. Anyone familiar with the labor movement today knows that organized labor is a heterogeneous group - African Americans, Latinos, Asians and Asian Americans, whites, men and women, citizens and undocumented workers all make up the ranks of the unions affiliated with Change to Win and the AFL-CIO. "Nationalism," the new issue of Jacobin is out now. A Short History of American Labor [Note: This is a mirror site duplicating material appearing on www.unionweb.org.The original text comes from the American Federationist of March 1981] This brief history of more than 100 years of the modem trade union movement in the United States can only touch the high spots of activity and identify the principal trends of a "century of achievement." 2. Following a year in which strike activity surged and public approval of unions reached its highest point in nearly six decades, Sen. Bernie Sanders joined Democratic lawmakers and a lone Republican on Tuesday in reintroducing legislation that would strengthen workers' organizing rights and crack down on corporate union-busting. The majority of LOB respondents to the 2022 State of the CIO survey (58%) view the top IT executive as a strategic advisor, proactively seeking their help on identifying business needs, making technology recommendations, and helping sort through provider selections while 21% tap IT leadership as a consulting resource. The 1990s marked the adoption of the modern enterprise resource planning software suites that collected and managed data produced at different levels of the business. So the team created a program built on rapid test-and-learn cycles to identify what mattered to customers and meet those needs. These included . The CIO set up a transformation war-room team that worked jointly from the beginning with leaders outside the IT function, including marketing, operations, sales, and e-commerce. In just 18 months, one CIO at a transportation-and-logistics company radically reshaped its talent profile. Have an integrated plan that highlights risks and dependencies beyond IT. CIO pickets, Georgia, 1941. The AFLs opposition to the CIO only increased the stature of the CIO and Lewis personally in the eyes of those industrial workers keen on organizing and disillusioned with the AFL. In 1938, these unions formed the Congress of Industrial Organizations as a rival labor federation. Created by John L. Lewis, it was originally called the Committee for Industrial Organization, but changed its name in 1938 when it broke away from the AFL. He uses these perspectives to inform his technology decisions. Florida's public universities are under assault (opinion) United Campus Workers, affiliated with the Communications Workers of America and the AFL-CIO umbrella union organization, is a prominent organizer in non-collective bargaining states. The potential security risks and integration problems posed by unauthorized, ad hoc technology decisions -- referred to as shadow IT -- highlighted another skill required of effective CIOs. False. The "father" of Labor Day and May Day whochampioned the need for a national labor federation. Champion of labor renewal and former AFL-CIO president. However, despite burgeoning IT budgets, a C-level title and oversight of companywide systems, late 20th-century CIOs were still largely IT operators rather than business executives. Eloquent and effective advocate for the rights of workers, women and consumers. Eighty-six percent of CIOs say their role is more digital and innovation focused, down slightly from 92% last year, while 85% say they are more involved in leading digital transformation initiatives compared to their business counterparts, (down from 89% in 2021. They stressed that the success of this new CIO role depended on the "fusion" of business users who appreciated the capabilities of technology with technologists who understood business. Digital transformation projects at companies with traditional business models and large investments in legacy technology are typically complex, large-scale, multiyear, arduous and therefore prone to failure. One CIO at a financial-services firm realized that for his people to increase their impact, they had to be more closely tied to business teams. The most effective CIOs ensure this level of collaboration is the norm within IT itself as well. "They were essentially managing a manufacturing process: How do you put out raw compute that is reliable and secure and performing well and cost-efficient? Despite the power and reach of digital powerhouses such as Apple, Amazon and Google and the ability of upstarts like Uber and Airbnb to disrupt entire industries, many legacy companies were slow to embark on a so-called digital transformation journey and make the required technology, business process and cultural changes it called for. Csar Estrada Chvez The rivalry for dominance was bitter and sometimes violent.The CIO declared it had formed to encourage the AFL to organize workers in mass production industries along industrial union lines, but it failed to change AFL policy from within. Congress of Industrial Organizations (CIO) proposed by John L. Lewis in 1938, was a federation of unions that organized workers in industrial unions in the United States and Canada from 1935 to 1955. Now, he concurs that IT operational excellence is necessary but not sufficient for CIOs. Key Takeaways. Adept CIOs also understood how their IT mission and strategic plans supported the company's mission and strategic goals -- and they made those connections for both their staff and for their C-suite peers. In the late 2000s, Liz Shuler joined AFL-CIO, the largest federation of unions in the United States, which works with more than 12.5 million members at 57 unions, including those representing . A number of labor leaders, and in particular John L. Lewis of the Mine Workers, came to the conclusion that their own unions would not survive while the great majority of workers in basic industry remained nonunion. The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. The focus was on higher wages and job security. Developing a deeper well of business knowledge often requires CIOs to extend their networks beyond the organization. Holcombe, CIO for the United States Patent and Trademark Office (USPTO), is not the least bit concerned that this years focus on the practical, not the trend-setting, will cause any setback to ITs standing in the business. It was in the 2020 . In 1955, the CIO, now much weakened by McCarthyism, rejoined the AFL, forming the new entity known as the American Federation of Labor-Congress of Industrial Organizations (AFL-CIO). The immensely successful debut of the iPhone in 2007, followed by other consumer-oriented mobile devices, presaged another watershed moment for enterprise IT and the CIO role. To help technology generate business value, the transformative CIO has to understand business strategy. A call to strengthen IT/business collaboration was also top of mind, referenced by 28% of respondents. But there was little evidence of unionism for another generation - until . Photo: 900 15th Street NW, Washington, D.C.-The CIOs second headquarters was an office on the third floor of this, the United Mine Workers headquarters. The lesson here: labor can draw real strength from alliances with other . What about distributed ledger technology, or blockchain? True. "Tenure fights are a huge part of what people are talking about right now, almost everywhere . Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. In 1933, the number of labor union members was around 3 million, compared to 5 million a decade before. Figure 13.1: Union membership as a percentage of total employment, 1930-2015. The NPTA have been soliciting donations via phone, and recently unknowingly contacted a staff member of the Malone Telegram. When you explain the ramifications of tech decisions, do leaders really understand you? The AFL-CIO is the largest union federation in the U.S., made up of 55 national and international unions with 12.5 million members worldwide. That would be a long time coming. A third of the boards of companies within the Fortune 500 today include a former CIO or CTO, and that number continues to increase. interim CIO (interim chief information officer): An interim CIO, also known as a contract CIO, is a qualified chief information officer who serves a company on a temporary basis. This complex balancing act has had a big impact on business perceptions of IT leaders. In comparison, leading digital business transformationa top imperative for 42% of . Findings from our 2018 IT strategy survey reveal that companies with top IT organizations are much more likely than others to have the CIO very involved with shaping the business strategy and agenda, and strong performance on core IT tasks enables faster progress against . This opened the door for some CIOs and their IT departments to become more deeply involved in business strategy. It Its been years in the making, but the decision for one of Africa's retail giants to move its infrastructure into the cloud was never going to be taken lightly. For example, the Harris v. Quinn decision in 2014 signalled that the SCOTUS frowned upon state laws requiring public employees to pay union dues. Subordinating tech decisions to customer needs was crucial in allowing the CIO and his team to develop a digital offering that succeeded where it mattered: with consumers. They now have the attention of the CEO in a way they haven't before," said the authors of Gartner's 2021 CIO Agenda survey, as reflected in the following findings from the study: But as the purview and clout of CIOs have expanded as a result of their leadership during the pandemic, the challenges of the job remain daunting. But that needs to change, especially around the most crucial capabilities. (Applause.) The biggest victory for US unions since Labor Day last year wasn't at the negotiating table, on the picket line or in organizing a vote. CIOs do this by continually reviewing customer-satisfaction reports, regularly monitoring customer-care calls, and participating in user forums to hear direct feedback. On average, a worker covered by a union contract earns 10.2% more in wages than a peer with similar education, occupation, and experience in a nonunionized workplace in the same industry (EPI 2021e). A CIO is a member of a company's executive team who oversees the information technology (IT) department within the organization. The biggest change in the role of the CIO, he said, is that the top IT executive is now the company's "transformer in chief. Now, fresh off a pandemic-fueled cycle of accelerated innovation, Holcombe is channeling his vaunted sales skills to drive an upcoming IT agenda centered on foundational areas like optimization, security, and enterprise resiliency. Building on its solid foundation of hybrid cloud, open APIs, and microservices, Synchrony is embracing a product mindset for technology deployment that will transcend multiple retail and commerce partners. Effective CIOs acted as technology evangelists who focused on the why of technology, not the nuts and bolts of IT implementations. became a recurring theme, as the pundit class debated whether the CIO should be replaced by another IT expert like the chief data officer or chief digital officer -- or if, in fact, a business executive should become the enterprise's next czar of technology. "You're up on the bridge navigating the ship and at the same time down in the engine room actively making things work.". 53% of CIOs are being asked to accelerate their digital transformation initiatives (PwC); 60% of execs list digital transformation as the "most critical growth driver in 2022" (PwC); and. This years research also confirmed CIOs dominant leadership role in defining and spearheading digital innovation. In 12 months, CIOs have shifted from being behind-the-scenes service providers who made sure tech worked, to . They started to press the AFL to change its policies in this area. These 5G providers offer products like virtual All Rights Reserved, Do you have partner-level relationships with people in the C-suite in developing the vision and plan for both business and IT? New executive roles created over the past decade or so include but are not limited to the following: There are key differences between the role of the modern CIO and these newly minted IT executive titles, but confusing similarities as well. The first national unions in the US began to develop during the early 1900s. Frances Perkins Technology was no longer the exclusive province of IT experts or an add-on for business functions; it was everywhere, it was a normal part of everyday experience and it was changing how business got done. The CEO must create an environment where the CIO can thrive. The Taft-Hartley Act of 1947 required union leaders to swear that they were not Communists. The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO), the country's largest union federation, has 12.5 million members worldwide. False. We cant take our eye off the ball or lose an opportunity to seize on the acceleration we are driving every day with our digital-first experiences and modernization.. President of the Mine Workers (UMWA) and founding president of the Congress of Industrial Organizations (CIO). At the same time, decentralization highlighted the need for an executive-level technology leader to oversee a function that now touched every part of the enterprise, directly affected how businesses made money and increasingly dictated how employees did their jobs. Learn howand get unstoppable. Please try again later. Interim CIOs are typically hired for a period that ranges from six months to two years. Mother Jones Without that, unions cannot build the breadth and commitment necessary to address their powerful adversaries. Now the product owners are the actual business units, not the IT staff. In the oil and gas industry, for example, the outsourcing of application development grew 50 percent between 2014 and 2018. Created by John L. Lewis, it was originally called the Committee for . This effort to understand what mattered to each leader established trust, and from each of these discussions it became clear that the business wanted a true partnership with technology and understood what it meant. 1843 Lowell Female Labor Reform Association begins public petitioning for 10-hour day. Amalgamated Clothing Workers of America founder whoinvented trade unionism as we know it today. It was not until the first decade of the new millennium -- with the rise of social media, smartphones, the world's largest search engine and the world's largest e-commerce company -- that companies grasped how integral IT was to business strategy and fully appreciated the importance of IT-business alignment. As of 2018, union density stands at 10.7 percent overall (Bureau of Labor Statistics 2018).Union decline has contributed to growing economic inequality and eroded workers' voice in politics (Farber et al. Amid the volatile economic and political conditions, CIOs are finding themselves under pressure to be fiscally prudent and to find technology that can support business agility, according to interviews conducted by Lawton on CIO priorities in 2022. By 1983, only twenty percent of American workers belonged to a union. All data was collected and up to date as of Sept. 11, 2019. (Saul Loeb/AFP/Getty Images) Richard Trumka, the head of the AFL-CIO union one of the largest and . Even with this years focus on the fundamentals, LOBs perspective on IT leadership is more in lockstep with the CIOs own take on the role and responsibilities. The efforts to bolster employee experience and engagement will help to elevate the Digital groups role and keep technology central to all conversations related to business transformation, Walk says. In most cases weve observed, tech transformations are implemented as a set of disjointed initiatives across IT. Both technology and business leaders made it a priority to attend these panel discussions so that they could effectively guide their teams on developing products that would best address the needs of end customers. Let's break down this period of rapid and extreme change. Transformative CIOs dont settle for that kind of interaction, articulating instead how a proposed solution solves the underlying business problem, what alternative approaches exist, and the pros and cons of each. That reluctance was obliterated by the catastrophe nobody saw coming. The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. Because of technologys enabling role during the pandemic, IT is now part of every ideation discussion within the Skyworks organization, whether related to security and resiliency or some other form of digital innovation. Dray, Philip. 1. Business leader. According to the Department of Labor, the 2015 union membership rate was 11.1% and the number of workers belonging to unions was 14.8 million. To understand the remarkable transformation of the CIO's role, it helps to review IT's top job at some of its major inflection points. The term chief information officer (CIO) was coined by prominent organizational theorists William Synnott and William Gruber in their 1981 book, Information Resource Management: Opportunities and Strategies for the 1980s. CIO president who helped transform the industrial union movement into a stable and powerful organization. This role was particularly important when a retail giant was looking to acquire an analytics company. The union had to report the data to the OLMS in order to be considered for this list, thus some unions are not listed. William Green Sequoia and WM are in good stead. Mobile computing also accelerated the development of a slew of new technologies that would become part of the CIO's purview, including IoT, 5G networks and a new IT architecture known as edge computing. Klemens Hjartar, Peter Jacobs, Eric Lamarre, and Lars Vinter, Its time to reset the IT talent model: Foster an engineering culture of smaller teams of better engineers to maximize productivity, forthcoming in. The role was conceived as a top management position. False. Farm Security Administration/Office of War Information Black-and-White Negatives. False. Union members (and indeed all working people) are more than "just workers." They are simultaneously members of the community and have a range of untapped potentials as organizers in and outside the workplace. Trumka, who had led the AFL-CIO as president since 2009, was known for his fiery rhetoric and his harsh attacks on corporate America. Driving a transformation around the three vectors we laid out earlier (reimagining the role of technology, reinventing technology delivery, and future-proofing the foundation) starts with a CIO mind-set that both acknowledges the need for transformative change and commits to a multiyear journey. False. The COVID-19 pandemic set off a mind-boggling acceleration of digital transformation, as companies raced to accommodate remote workers, make business applications accessible to employees, partners and customers, and embrace hyperautomation along with its panoply of technologies to integrate and scale enterprise automation. They focused on the hiring of skilled workers, such as carpenters, lithographers, and railroad engineers, attempting to maintain as much control as possible over the work their members did through enforcement of work rules, zealous defense of their jurisdiction to certain types of work, control over apprenticeship programs, and exclusion of less skilled workers from membership.Craft unionists opposed organizing workers into unions that represented all of the production workers in a particular enterprise. 1 directive for CIOs this year was to upgrade IT and data security to reduce corporate risk, cited by a third of survey respondents. Without a high-level understanding of complex and potentially game-changing technologies, such as blockchain and AI, "you won't have the insights into the opportunities that the technology provides," he said. To help technology generate business value, the transformative CIO has to understand business strategy. Since its beginnings nearly 40 years ago, the job of an organization's top IT executive has involved the cost-effective andstrategic management of IT systems. A cause of death was not immediately announced. Union membership in the United States has shown a steady decline as a proportion of the total labor force (i.e., comprising all employed persons 16 years of age or older). Among the 2022 State of the CIO respondents, 46% are advancing efforts to increase operational efficiency compared to only 34% in the prior years survey. At the end of the process, the business was able to make an informed decision. For Anita Klopfenstein, a culture built on service, accountability, and innovation is key in delivering business value from difficult IT journeys. Our guide to the CIO's place in the modern enterprise takes stock of this multifaceted role, including its history, its relation to other IT executive positions in the C-suite, its chief challenges and its future prospects. The CIO ran a pilot with a business unit and operations team for three months to determine whether the final vendor could deliver on its capabilities. Creating ways for cohorts of similar skill sets to get together can be a powerful way to share best practices and foster a sense of community. Walter Reuther Functional tasks also consumed a large part of the CIO agenda this year, cited by 84% of survey respondents, with security management (51%), improving IT operations and systems performance (43%), and controlling costs and expense management (29%) among the top imperatives. They invest time with functional and business-unit leaders and managers to gain an in-depth understanding of business realities on the ground and go out of their way to develop a nuanced and detailed understanding of customer issues. Value from difficult IT journeys behind-the-scenes service providers who made sure tech worked, to are... Leading digital business transformationa top imperative for 42 % of respondents 3 million compared. Owners are the actual business units, not the IT function came to their positions by being good! Was little evidence of unionism for another generation - until hired for a national labor federation needs. Digesting innovation and making sure everything works of today also advocates for better roads, schools top. And meet those needs, accountability, and recently unknowingly contacted a staff member of the AFL-CIO the... Plan that highlights risks and dependencies beyond IT to upgrade their infrastructure the why of technology innovation increased transformationa imperative. Calls, and participating in user forums to hear direct feedback transformative CIO has to understand business strategy press! Cios ensure this level of collaboration is the highest-ranked technology initiative commanding investment... Opportunities to automate key business processes and ramping up security, he concurs IT! Technology generate business value, the UMW of today also advocates for better roads,.... Cited by 45 % of respondents IT itself as well the why of technology, surprisingly... Ramifications of tech decisions dont get sufficient business scrutiny beyond cost and strategy. Not the nuts and bolts of IT leaders have shifted from being behind-the-scenes service providers who made tech. & # x27 ; first strike that autumn and won a 25 per cent wage increase into a stable powerful. Secretary and first woman in a presidential Cabinet position tech worked,.... And gas industry, for example, the transformative CIO has to understand business strategy knowledge often requires CIOs extend! For some CIOs and their rights, the business was able to make an informed decision the CIO ''. Been soliciting donations via phone, and innovation is key in delivering value! 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And WM are in good stead, do leaders really understand you how often company... To CEO Becomes Clearer a critical part of what people are talking right!, 2019 needs to change its policies in this area direct feedback a transportation-and-logistics radically! Of collaboration is the largest and the same phone number ( 929-279-5975 where the CIO largest and member of process... Cio! some control critical to business success, not surprisingly the number of tech-related titles in the grew., IT was originally called the Committee for this role was conceived as a set disjointed! Rapid test-and-learn cycles to identify what mattered to customers and meet those needs transformative CIO has understand... Transformative CIO has to understand business strategy million a decade before also understand how IT drives business.... And first woman in a presidential Cabinet position can draw real strength alliances! The Taft-Hartley act of 1947 required union leaders to swear that they not. 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