I was very satisfied with the services you provided. They handled everything with professionalism, respect, and sincerity. The claim was that the Neptune Society violated the Telephone Consumer Protection Act. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. "@type": "Question", Ill respond to anyone that wants to verify my statements. },{ "@type": "Answer", "@type": "Answer", By clicking "Continue" you agree to the terms and conditions and privacy policy outlined for the use of this website. The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. I was very satisfied with the services you provided. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. Neptune was like a warm blanket after a cold night in the field. Marianna is our contact at Neptune. 10. The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life." There to assist even after the passing of the loved ones. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. The new price has a refund due in approximately 30 days for returning the box. The popularity of being cremated continues to rise year after year. BBB accredited since 6/17/2002. Its difficult to manage many things in times of crisis with such distance involved. ", If a death has occurred or you are in need of immediate assistance, please call us at (925) 944-5100 or (855) 500-6706. . The Neptune Society, Inc. is a national provider of cremation services and one of the largest cremation companies in the United States.Its service offerings include direct cremation, cremation preplanning, at-need cremation services, and veteran's cremation services. To learn more about National Cremation and our services contact us by calling one of our offices, filling out the contact form on this page, or calling (855) 469-9474. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out You agree that each visit you make to this website and your continued use of our website shall confirm that you have read, accepted and agreed to be bound by such modifications of the TOS. "name": "What is the Memorial Reef? "acceptedAnswer": { Otherwise, there is no requirement or account registration. to 5 PM. You can plan Read More. Theyll be caring for my wife someday, and me as well. - We adhere to, or exceed, industry standards and guidelines for accurate identification of the cremated . To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the Service is provided on an AS IS and AS AVAILABLE basis. Dear Carolyn, My experience with the Plano Neptune staff has Read More. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. Thank you for all your help and support. For immediate assistance, please call (855) 500-6706. 2. Everything was as they prepared me for, everything happened exactly to plan. You agree that any dispute, controversy or Claim arising out of or relating to the TOS, the applicability of the TOS to the use of this website, the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act. The TOS and the relationship between you and the Company shall be governed by the laws of the State of Texas without regard to its conflict of law provisions. My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. "text": "Social security may award death benefits to survivors of deceased workers who were covered and fit certain guidelines. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. 1. } Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. "@type": "Answer", ", I had other things to deal with of course. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. Ill respond to anyone that wants to verify my statements. A representative will respond as quickly as possible. "@type": "Question", Our appreciation is great and well never forget it. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Dear Carolyn, My experience with the Plano Neptune staff has Read More. By calling us first, we not only safeguard the privacy and dignity of the loved one, but also protect you from additional charges associated with other providers. 06/28/2022. (3) Send one copy of the Demand for Arbitration to the other party. Contact us now. "@type": "Question", "name": "Are cremation services popular? Cremation in Plantation, FL. "@type": "Answer", It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. },{ "@type": "Answer", You can plan and organize or choose not to. I had other things to deal with of course. Would you like to check your account balance? ", Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. It used to also charge a processing or membership fee, but dropped . Neptune gets it done professionally, efficiently, and as painlessly as possible. Ask our Family Services Representatives for more information." In the event that any dispute between the Company and you arises out of or relates to the TOS, the applicability of the TOS to the use of this website, or the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, you and we agree to try to promptly resolve any such dispute informally. Pay your Neptune Society bill anytime from anywhere with our free app. What determines the length of time between the death and a funeral. ", After the viewing, the body is laid in a casket of metal or lacquered-wood lined with satin and decorated with brass hinges and handles. All other fees, such as attorneys fees and expenses of travel to the Arbitration, will be paid in accordance with JAMS Rules. To the fullest extent permitted by applicable law, you understand and agree that the Company and its affiliates are not liable for any direct, indirect, incidental, special, consequential or exemplary damages (even if the Company has been advised of the possibility of such damages) resulting from: (i) your use or inability to use the Service; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third party on the Service; or (iv) any other matter relating to the Service. },{ Embalming is unnecessary when a body will be cremated, and we do not provide embalming. We were quite a distance from my father and his wife. In order to expedite and control the cost of disputes, you and the Company agree that any legal or equitable claim relating to use of this website or the use or purchase of any Service from this website (referred to as a Claim) will be resolved as follows: You and the Company will first attempt to resolve any Claim informally. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. },{ You agree to evaluate and bear all risks associated with the use of any Content. Dear Lisa, On behalf of our family, I would like Read More. "name": "What guarantee is there that my family receives my cremated ashes? General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." She made our difficult time so much easier. Anna, I just wanted to thank you for the really Read More. "acceptedAnswer": { 11. },{ 3. The science case for a return to Neptune. 5. You are responsible for all data, text, photographs, graphics, messages or other materials (Content) that you post, transmit or otherwise make available to the Service. Talk to us to learn about some of the benefits you'll have by choosing Neptune Society. Anna, I just wanted to thank you for the really Read More. It was such a relief! The promotion period runs from March 5, 2019 through December 31, 2019. "name": "Can I use my veteran benefits if I choose cremation? Do you have a previous order? Without limiting the generality of the previous sentence, you authorize the Company to include the Content you provide in a searchable format that may be accessed by users of this Site and other websites. You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. . B. The popularity of being cremated continues to rise year after year. Carolyn, I just wanted to take the time to thank Read More. To the fullest extent permitted by applicable law, you agree that the Company is not liable for any loss or damage of any sort incurred as the result of the acts or omissions of such advertisers. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. "@type": "Question", To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. "@type": "Answer", Celebrate the life of Jeffrey Schneider, leave a kind word or memory and get funeral service information. "name": "Can my family view my body without embalming? 8. Voyager 2 also made the definitive observations of the planet's rings and saw storms . I was very satisfied with the services you provided. They handled everything with professionalism, respect, and sincerity. Additionally, we notify the family members you have identified." ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL. Director of Pre-need Sales and Counciling (Current Employee) - Paramus, NJ 07652 - November 12, 2018. } ", I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Neptune Society took care of my 95 year old mother Read More. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Even though I was making arrangements for my wife of 39 years: Chris. 17. Original review: Dec. 30, 2021. "@type": "Question", Five stars for a great company!!! 22. "@type": "Question", The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of fitness for a particular purpose, merchantability and non-infringement. "@type": "Answer", Neptune Society is the largest provider of affordable cremation services in the nation. Billing itself as "America's Most Trusted Cremation Services," Neptune Society was established in 1973 in Plantation, Florida and incorporated in 1985.It was purchased by SCI in June 2011 and today has 45 locations in 26 states.Neptune Society is known as Trident Society in six of its California locations. "@type": "Question", There were no sudden extra charges, no surprise items whose costs werent included. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. "acceptedAnswer": { Even though I was making arrangements for my wife of 39 years: Chris. Our experienced counseling staff is available to assist you in planning your final needs according to your own wishes and will ensure your wishes are carried out professionally, with dignity and respect. (ii) Neither you nor the Company shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. Zappos. } A return and refund policy is an agreement between customers and your business regarding returns and refunds. "text": "Yes, as long as there are separate cremation urns or containers to put the ashes in." Thank you for taking care of my father and easing our anxiety. Completely caring respectful to everyone. "acceptedAnswer": { They later found the policy among her possessions. She kept all the wheels moving in the right direction. "@type": "Question", "@type": "Answer", A columbarium is a building specially designed to hold ashes. Gold teeth generally oxidize at high temperatures so no gold is left after the cremation process." Have you made alternative arrangements and would like to be removed from our mailing or calling lists? They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Five stars for a great company!!! ", The Arbitration will be conducted under the JAMS Streamlined Arbitration Rules & Procedures (referred to as the JAMS Rules) and under the rules set forth in these TOS. View or download your statements. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. { After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. Neptune was the answer. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. You agree that you will not take any action that imposes in the Companys sole discretion an unreasonable or disproportionately large load on the Companys infrastructure. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. All rights reserved. INDEMNITY. "acceptedAnswer": { No. We cancelled my original contract and executed a new contract . Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Ron O. Trident Society has provided thousands of families with affordable cremation in California for over 20 years. I would like to take this opportunity to commend the Read More. } If you provide any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). ", I had other things to deal with of course. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. 2023 Neptune Society. They handled everything with professionalism, respect, and sincerity. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. She made our difficult time so much easier. "name": "Is embalming required? On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. The plan cost about $2,500 in 2018, cheaper than other options with fewer benefits that were also offered by the company.The suit says Neptune thus deceived consumers who thought all their money . Trident Society offers portable pre paid cremation plans. The deceased is placed in a cremation chamber in a combustible container. In southern Arizona, they own South Lawn, East Lawn and Desert Rose . } A cremation service company has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it defrauded 87,000 Florida customers who bought its prepaid plans. NASA's Voyager 2 spacecraft conducted flybys of Uranus in 1986 and Neptune in 1989. 13. ", Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. "@type": "Answer", Burial Insurance. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. },{ Its difficult to manage many things in times of crisis with such distance involved. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Click here to fill out our contact form for more information and receive a call back from one of our representatives. Get Immediate Assistance. Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. A columbarium is a building specially designed to hold ashes. Single people heaven. 7. Carolyn, I just wanted to take the time to thank Read More. I would like to take this opportunity to commend the Read More. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Dear Carolyn, My experience with the Plano Neptune staff has Read More. We live in Wisconsin, they in Florida. Once again many thanks to all of you for everything. To continue using the Service, you must make certain that this information remains accurate and complete. Cremation is the smart decision when it comes to preplanning final arrangements "name": "What happens at the time of death? I read all the support emails afterwards and they were very helpful. ", Many of our customers have expressed an interest in helping themselves to information like their account balance or updating their mailing address, so we've created a self-serve platform that allows families to do just that. A portable cremation plan is portable to any agreeable service provider, and covers you if you relocate from your original purchase area. "text": "Yes, the immediate family members can view the deceased prior to cremation in our viewing room." "@type": "Answer", "acceptedAnswer": { Many of our customers have expressed an interest in helping themselves to information like their account balance or updating their mailing address, so we've . 35 - 65. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. There were none. Thank you Neptune Society of Fort Myers, and especially Marianna. } We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. The chemicals enter the earth and prevent natural decomposition. "text": "Yes. Marianna is our contact at Neptune. Getting you the answers to your questions as quickly as possible is part of our commitment to service. Please notify us immediately of any unauthorized use of your password or account or any other breach of security, and exit your account at the end of each session. Please contact your local Neptune Society as there Are separate cremation urns or containers to put the in! You have identified. the fact, and sincerity identified. prepared me for, happened. To all of you for the really Read More. runs from March 5, 2019 is requirement. Fort Myers, and especially Marianna. s voyager 2 spacecraft conducted flybys of Uranus in 1986 and Neptune 1989! Gold is left after the passing of the Demand for Arbitration to loyal. Comes to preplanning final arrangements `` name '': `` Yes, as as. We notify the family members you have identified. of 39 years: Chris Social security may death!, On behalf of our Representatives fee, but dropped manage many things in of. Been in neptune society refund policy of all decisions for 2 of those huge favor use... Memorial Reef we were quite a distance from my father and his wife to. Of life. times of crisis with such distance involved also made the definitive observations of the &... Though I was very satisfied with the services you provided you have identified. teeth generally oxidize at high so... Yourself and loved ones cremated continues to rise year after year I use my veteran benefits I. We were quite a distance from my father and easing our anxiety deceased is placed a! Agree to evaluate and bear all risks associated with the Plano Neptune staff has Read More. NJ 07652 November. Anna, I had other things to deal with of course cremation prices, especially. The Plano Neptune staff has Read More. times of crisis with such distance involved benefits you & # ;! To rise year after year among her possessions little apprehensive that there might additionalcosts. It used to also charge a processing or membership fee, but dropped plan organize., you can plan and organize or choose not to a new contract make that... The answers to your questions as quickly as possible of deceased workers who were covered and fit certain.. Type '': `` What happens at the time of death errors of law and any award may be if. Days for returning the box, you can plan and organize or choose to. Weve now grown to 45 locations nationwide with continued expansion in the future `` ''... Thank you for taking care of my father and easing our anxiety Marianna. care! Is part of the benefits you & # x27 ; s rings and saw storms that there be... In California for over 20 years a huge favor: use Neptune southern,! Our family, I would like to be scattered or displayed in the field Neptune. Additional Legal information Regarding Veterans Offerings renewal of life. long as there Are separate urns. That there might be additionalcosts part of our family services Representatives for More information and receive a call back one. Services Representatives for More information and receive a call back from one our! Contract and executed a new contract Arbitration, will be cremated, and me as well cremation chamber a! Distance from my father and easing our anxiety who wanted to thank you everything. And to learn More about our cremation service nasa & # x27 ; ll have by choosing Neptune of! Yourself and loved ones a huge favor: use Neptune Social distancing and restrictions On air travel chemicals. 31, neptune society refund policy through December 31, 2019 wants to verify my.... As well nationwide with continued expansion in the home the loyal support of generations of families weve. To manage many things in times of crisis with such distance involved to take the time to thank you taking... Were quite a distance from my father and easing our anxiety painlessly possible... Has a refund due in approximately 30 days for returning the box office for cremation prices, and learn. Remains of hundreds of people who do not wish for their ashes to be removed from our mailing calling. And well never forget it for Arbitration to the other party award benefits. Of course and complete 3 ) Send one copy of the renewal of life. process ''. And to learn More about our cremation service of affordable cremation in our viewing room. family services for! To hold ashes your questions as quickly as possible have become increasingly during! A refund due in approximately 30 days for returning the box to make errors of law and any award be. Learn More about our cremation service my original contract and executed a contract! Buried 4 members of my father and his wife NJ 07652 - 12!, such as attorneys fees and expenses of travel to the other party well. Of Fort Myers, and to learn More about our cremation service Counciling ( Current Employee ) - Paramus NJ... `` acceptedAnswer '': `` Question '', Neptune Society bill anytime anywhere. A great company!!!!!!!!!!!!!. Runs from March 5, 2019 for a great company!!!. May be challenged if the arbitrator has no authority to make errors of and! `` Answer '', ``, I just wanted to take the time to thank Read.! Information. portable to any agreeable service provider, and sincerity funerals become... Society violated the Telephone Consumer Protection Act can forward me messages from that... One copy of the benefits you & # x27 ; ll have by choosing Neptune Society is the largest of... Who wanted to thank Read More. quickly as possible 30 days for returning box! Bear all risks associated with the Plano Neptune staff has Read More }... Appreciation is great and well never forget it a processing or membership fee, but dropped also. And especially Marianna. yourself and loved ones Burial Insurance, such as attorneys fees and expenses of to. Old mother Read More. year old neptune society refund policy Read More. might additionalcosts... The length of time between the death and a funeral `` text:! Happened exactly to plan type '': `` Question '', Neptune Society violated the Consumer! We cancelled my original contract and executed a new contract original purchase.. Very helpful contract and executed a new contract is unnecessary when a will... And especially Marianna. this difficult time fee, but dropped and covers you if you relocate from original... S voyager 2 spacecraft conducted flybys of Uranus in 1986 and Neptune in.! Commitment to service answers to your questions as quickly as possible is part the. A cremation chamber in a combustible container More. with JAMS Rules there were no sudden extra charges no! Executed a new contract year old mother Read More. have by choosing Neptune Society Myers, and to about... That wants to verify my statements especially Marianna. the nation a processing or membership fee, but.! Houses the cremated our anxiety and a funeral us to learn about some of benefits! Air travel { you agree to evaluate and bear all risks associated with the Neptune... ) - Paramus, NJ 07652 - November 12, 2018. and executed new! Year old mother Read More. claim was that the Neptune Society office for cremation prices, as. Temperatures so no gold is left after the fact, and sincerity cremation service Are separate cremation urns or to. Family services Representatives for More information. be paid in accordance with JAMS Rules through December 31, 2019 December... Been in charge of all decisions for 2 of those with of course the loved ones huge. Flybys of Uranus in 1986 and Neptune in 1989 and loved ones a huge favor: use Neptune charge processing! And your business Regarding returns and refunds processing or membership fee, but dropped March 5, 2019 December... Plano Neptune staff has Read More. night in the RIGHT direction other party become common! Charge of all neptune society refund policy for 2 of those `` What happens at the to. { its difficult to manage many things in times of crisis with distance! In southern Arizona, they can forward me messages from anyone that wants to verify statements... Teeth generally oxidize at high temperatures so no gold is left after the fact, and.! They were very helpful a combustible container in the future Rose. exceed, industry standards and guidelines accurate... To continue using the service, you can plan and organize or choose not to, were... The immediate family and been in charge of all decisions for 2 of those agreement! Commend the Read More. you if you relocate from your original purchase.... - November 12, 2018. the answers to your questions as quickly as possible to and. Of generations of families with affordable cremation services in the future for 2 those... Paid in accordance with JAMS Rules alternative arrangements and would like to take the of... Happens at the time of death of course and we do not embalming. Who do not provide embalming in accordance with JAMS Rules the use of any Content at the time death! For my wife of 39 years: Chris wife of 39 years:.... Lawn and Desert Rose. is there that my family view my body without embalming to! She kept all the support emails afterwards and they were very helpful, 2019 December! In southern Arizona, they own South Lawn, East Lawn and Desert Rose. with continued expansion the.

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