If you have worked in situations that involved confidential material in the past, be sure to talk about them as well. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. Took about 30 minutes, people were super nice and basic questions. My interview was with 5 managers & the district VP, all were very nice. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Regions Financial (Memphis, TN). Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. Last year, I did this with a customer that I had over a years worth of history with. I feel secure in my ability to think and act quickly while I'm working in ABC position for Regions Bank. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Everyone was extremely friendly and professional. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. "As a manager, I have a really great history in delegating the right work to the right people in the right amount. To ensure that the customer knows a plan moving forward, I would then explain my next course of action. Anonymous Interview Candidate in New York, NY, I applied online. Making strong connections with others, who were facing the same difficulties as I was, was very helpful.". If you have an example of a role you've held in the past where you've worked with customers, feel free to bring examples of times you had to work with differing personalities first hand. As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. This employer has embraced transparency and taken extra steps to engage with their employees. I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. Learn more here. This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development and upward mobility. ", "I work closely with my peers to share responsibilities and ensure key tasks are delegated out, should there be an important deadline to consider.". The banking industry relies on employees who are trustworthy and reliable. Any time that I delegate work, it is important that I put the work in the hands of the right person and I do this by knowing the colleagues that I manager very well. Looking back on the situation, I really learned a lot about myself and who I was as a worker to not put myself in a situation like that again. My interview was with 5 managers & the district VP, all were very nice. To help you prepare for a Regions Bank job interview, here are 27 interview questions and answer examples. This was all due to the extra time that I took to ensure accuracy in every transaction. Why do you think you would be a good fit for this position? This question is allowing your interviewer to gain insight into your knowledge of sound financial savings philosophies so be sure to talk about important aspects of a customer's finances that can impact their ability to save. I thought my 5 year was going to finally show something but it did not. Ive inquired about pay but its gotten nowhere. Regions Bank has branches in the South, Midwest, and Texas, and continues to grow. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. , Find additional company focused interview questions by practicing from one of our industry sets. ", "In my mind, building rapport with my colleagues and customers comes down to the basic principle of trust. Be the first to find this interview helpful. What does an Financial Relationship Consultant do at companies like REGIONS BANK? Tell me about a time you had to plan and organize for an event. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. He began by telling me that he had received a very bad customer complaint the day before and was now being reprimanded for it by our manager. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. Interview process went smoothly and efficiently, however most of the questions seemed to be centered around previous jobs needing to line up perfectly with this one. Interviews were fairly short and basic. Behavioral Interview Questions. Why are you a good candidate. With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. From there, talk about your specific skills and abilities that will really be able to foster that team atmosphere to promote branch growth and employee satisfaction moving into the future. This employer has embraced transparency and taken extra steps to engage with their employees. I interviewed at Regions Financial. The application process does have a few assessments to filter candidates. I had two interviews, one with HR and one with the Branch Manager. I applied through a recruiter. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. You must show what makes you distinct and an asset over the other candidates. We also discussed the position in detail, and how I felt I could contribute. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It also wants performance-driven employees. About 11 days later I got a phone call to schedule an interview for the next day. Please refer to (http://mortgage.nationwidelicensing.org) for more information. US Bank - Sheridan The process took 3 weeks. "A couple of years ago with my current company, my manager asked me if I would consider a promotion into a role as a supervisor for our department. After that, you will be prompted to add basic personal information and to add your resume and cover letter. AboutDisclaimer Contact us: [emailprotected]. I overcame these feelings by getting to know my co-workers on a more personal level. As you answer, be sure to talk both about why you feel that building rapport is important and the ways that you go about building rapport to those that you work with. This may include sharing responsibility for greeting customers and processing basic transactions to ensure customers bank when, where, and how they want, Ownership and resolution of customer issues, Refers customers to an internal team of experts when complex financial goals and needs are recognized, Ensures safe and sound banking practices including adherence to all applicable laws and regulations, One to two (1-2) years previous banking and/or lending experience, One to two (1-2) years experience handling cash in a bank environment, One to two (1-2) years prior relationship based client consultation, Ability to assist customers with digital banking offerings, Ability to handle multiple priorities simultaneously, Detailed skills and competency reports for specific positions. My personality really suits a sales based role well because I have the ability to personally connect with any person that I work closely with and I do this with a very friendly, yet professional approach. Didn't ask what me about things on my resume from 20 years ago. If hired for this role, I would be very thorough in my orientation process to learn all of the potential situations I would face with customers here at Regions Bank over the phone. She slammed a bag on the counter and demanded a refund for a shirt that she had purchased last week because she claimed it had a tear in the armpit. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. When introduced, I took the time to learn every aspect of they system and how it impacted my job. Once I know their needs and goals moving forward, I can then take a wise approach to our product base to get them involved with the products that help them meet their goals. I applied online. My manager said I got the green light the phone call was more of a formality. This is a question that is being posed to you that gives you a chance to show your ability to overcome adversity and handle yourself with integrity during a time of failure. Anonymous Interview Candidate in Columbia, MO, I applied online. This role was previously known as a Financial Services Specialist. I was responsible for transactions made via cash, check and credit card and at the end of every shift, I had to reconcile my till. Being responsible for the customer service for our customers, I felt very responsible for losing this client and had to break the news to our leadership team. ", "The skills that I would bring to the team here at Regions Bank in this role would be clear and concise verbal communication skills, my ability to read the tone of voice of others and strong organizational skills to handle multiple duties at one time. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Bradenton, Florida, 34202. The chart shows total cash compensation for the REGIONS BANK Financial Relationship Consultant in the United States, which includes base, and annual incentives can vary anywhere from $48,830 to $64,969 with an average total cash compensation of $56,899. Next day, interview with 2 associates from group that I was interested in. There was never a discrepancy, in the four years that I worked there. If possible, make sure to highlight why building strong relationships is important in the banking industry to really sell your interviewer that you have what it takes to be a part of the success at Regions Bank. Name a time you had a problem with a difficult customer and how you resolved it. It was a very structured interview process that focused mostly around behavioral questions. In my current role, I've trained on and mastered two different point of sale systems over the past three years. Ask you questions such as background, howd you deal with an angry customer, what would you bring to the company, etc. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. , I applied online. I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) Followed the instructions and my First interview was virtual with regional manager. If I would be consulting any documentation or other resources, I would do the same with the customer to not have a holdup in the lobby. EEO/AA/Minorities/Females/Disabled/Veterans. They asked about me personally and took the time to provide feedback! You may review, modify, or update your information by visiting and logging into the careers section of the system. Questions such as background, howd you deal with an angry customer, what would bring. Position for Regions Bank feel secure in my current role, I applied online and Texas and. 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