4) The DAS does allow you to wait elsewhere and not wait in line. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. We tried twice to get a video call but backed up twice was told to wait until day of park and they can help us. As for the guests, if everyones connected to both children, then you can select the people who are accompanying each DAS holder. DAS is still available for the high-demand rides, such as Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure. Hi, I have 2 autistic children and will be applying for DAS later this year. May we use the DAS card? I love how thorough this guide is! Plus, park hours, special events, weather, and more! This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. You see a pattern? Yes, a child under three years old can still receive a DAS pass. It takes a lot of time and effort to get someone using a wheelchair into these ride vehicles. Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. Post all SW questions concerns, etc. If you've used DAS, we'd love to hear your thoughts about it. This program is designed for people with disabilities who are unable to stand in line for a long time and allows you to avoid physically waiting in line. My 11 year old son has CP and although we have been to Disney before he was a lot smaller and a stroller was sufficient. The option to obtain a pass in person through Guest Services still stands, but having this option allows for earlier planning and has its benefits. I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. "We booked our trip based on the crowd calendar and it was spot on! Maybe, you will have to look at Disney in a different way; so, your sister can have fun there. Cart. There are special viewing areas on parade routes and some shows for guests with disabilities, but those cannot be reserved and are on a first-come, first-served basis. The program is suitable for anyone who is unable to stand in a typical queue environment due to a disability, which can include non-apparent disabilities. But they will ask why the person cant wait in lines. Never used genie+ before but my last impression of it was that sometimes youd have to wait hours for your return time or they would t even be available for certain rides. This is a custom program that will be tailored to meet your specific situation. Disney offers a Disability Access Services pass, DAS for short. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is "a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating. It lists all the places in each park that are a quiet area if you need it. The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. Here are the rides that are only available to book the day of your visit and are not available ahead of time: All attractions still offer return times with DAS. Guests under 18 years of age must have parent or guardian permission to call. I think that if you're worried about people faking disabilities to get a benefit, then maybe the system needs to be tweaked even more so that reasonable accommodations are given, but there's a trade-off so that you wouldn't get more production than you would if the stand-by line was available to you. I was able to either take a break to have a snack or go on a line with a wait time I could handle. You are so welcome, Brittany - thanks for hopping by! This allows us to bring you the most interesting, entertaining, and unique entertainment experiences, covering theme parks, movies, TV, video games, and special events. You can also register in the park at the Guest Relations office, just inside the park entrances. DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability, it says on the Disney website. If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance. They give you 2 mins to answer and my son has adhd hyperactive disorder. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. Note that there are often TWO places to scan in on a ride at the Lightening Lane entrance, and just before getting on the ride. Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. Yes, the cardholder must enter the attraction. Both Walt Disney World in Florida and Disneyland in California offer what is known as the Disney Parks Disability Access Service (DAS) card to guests with disabilities that are not apparent - i.e., they are not confined to a wheelchair, scooter, or other mobility assisting device. DAS pass are for disabilities!!! It may take longer for you to get on the ride because they need to wait for a certain vehicle. But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). If Disney could "accommodate easily", don't you think they would have by now? This does include invisible disabilities that make waiting difficult. I have been to Disney many times and have never needed a disability pass to get through it. Commenters also agreed that the DAS program has become increasingly abused since gaining media attention, and since FastPasses are no longer included with park passes. The contrast between foreground and background text will increase. It was quite impressive to see the process to get a wheelchair onto these rides. I have spent almost 2 hours trying to search on Google to see if my case will get a card and I can't find anything about similar situations - it's mostly people who posted before the policy changes or people talking about autism spectrum disorders. The pass or card portion of the name is leftover lingo from a time when guests were provided with a paper or plastic card to use in the program. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. I wanted to share the correct information in case other families needed to register for DAS instead of waiting and expecting LL privileges. Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. I registered for DAS and got accepted. With Disney Genie, do I have to pay to use DAS on individual attraction selections? So I really feel the first person I spoke to was just not listening to anything I said. The app will be a great way to book your rides for the day and will help to avoid any disappointment on your next trip when you can plan in advance. My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS? THANK YOU in advance! HOWEVER, you cannot book another DAS attraction until youve scanned through on Soarin. Overview of Disney World's Disability Access Service (DAS), full list of Disability Access for Disney World Attractions, Overview of Universal's Attraction Assistance Pass, Overview of Disneyland Disability Access Service (DAS), < Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. Let us know if you have any more questions :). You can have a traditional same-day DAS return time (can only hold one at a time), in addition to the two DAS Advance selections. The DAS covers both the impacted guest and those in their group (up to six people, including the DAS holder). The feedback they claim to have received from the Cast Member is that Disney is cracking down on eligibility for DAS and ADHD and Anxiety no longer qualify. The post polled other Reddit users about their experiences, questioning if this information was actually true or if they should try again when they arrive at the parks. You can rent one on site at each park, or through a company that delivers it to your hotel. We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. Similar to our Disney World DAS guide, we have one for Disneyland DAS. I explained that waiting in lines for a long time with my anxiety cause me to have panic attacks and I become overwhelmed and over stimulated. When you step foot in the park, the DAS button will activate on the apps of everyone associated with that DAS reservation. I was denied DAS and had always used it in the past, so not sure what a trip would be like without it since we barely got by last time even with it. Is he still able to go on the rides? Telling them not to visit is ridiculous. If both have DAS, they cannot be grouped in the same party and would need separate return times. Also it does not seem to be working well if people are having to wait in line for several hours or several days. Any attraction with a standby queue can issue DAS return times. You can also combine DAS and Genie+ or individual Lighting Lane selections to truly maximize your day! Any ride with a standby wait time is eligible for DAS return times. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. Unlike Disney Genie+, which currently only allows a ride to be selected once per day, there is no limit to return times for the same attraction. I registered for the DAS pass for my son today. Find them and let them know you have a DAS pass. Guest Relations can provide you with an oversized red sticker for your stroller that allows you to bring a stroller directly to the loading area. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. We hope this helps! Head under the railroad tracks, then veer to the left. Second, the amount of people who are dismissing someone's anxiety with out any first hand knowledge of how it feels, or with out more info is crazy. Additionally, Disney Parks has updated its Guide for Guests with Cognitive Disabilities which contains tips and tools designed to enhance the theme park experience for everyone involved. Would I qualify for DAS with heart failure? My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. I think we'll probably just have to skip the longer things like Ellen and the safari since there's really no other way to avoid their length! The main thing is you need to be able to explain what her needs are, why she needs to wait outside of a traditional line. If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. The Disney Disability Pass, is a free service provided by Disney for anyone who cannot wait in a traditional line. We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. Check out our post on Disney World tips to make your trip magical. If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. Its not handicapped-accessible, but they know to look for #1 when its returning, so they can stop the ride and ensure a safe exit. Credit:. We did not plan to visit Animal Kingdom, but likely you cannot book Avatar Flight of Passage or Expedition Everest with the advance DAS reservation. Personally I think she should get a card but I'm not a castmember and really every castmember is different on what they will say. Have you used a DAS at Disney World? You can book return times on the My Disney Experience app or in person at the attraction or Guest Relations. Some changes are coming this fall that will allow you to arrange a pre-arrival tele-meeting with a cast member, so stay tuned for more information if you'll be visiting after then! There is a fully refundable $25 daily deposit for use. Disney World, Forget all about the advanced selection reservations for now, because its a different system. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. It's very disappointing as now we can't access the advance selections either as they're not able to be accessed for non pre-registered guests. Jurassic World franchise TM & 2023 Universal City Studios LLC and Amblin Entertainment, Inc. All Rights Reserved. Thanks so much for any help you can give me! Cast members are well trained and will be able to assist you without the need for the DAS. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. Happy to share the secrets and guides to help make your next trip magical. At Epcot, we could not book Remys Ratatouilles Adventure or Frozen Ever After (note: this can be a difficult ride for those with mobility issues, in terms of getting into the boat). When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. Walt Disney Worlds Disability Access Service, or DAS as its more commonly referred to, is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability per the official Disney World website. If they wanted to go on rides with members of the other family, how would that work? As I cannot find a way to do it from the UK. Disney DAS & How to Get It | How to Use DAS | DAS with Disney Genie | FAQs. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. What to say to get a DAS pass at Disney? If you're unable to register virtually through DAS Advance, you still have the option to sign up for DAS at Guest Relations inside the parks. We are committed to providing an accessible user experience for all website visitors. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. We tried calling Disability Services at 407-560-2547 again and they told us it should be accessible to everyone however, as a non-U.S. citizen, you are not the only one to have an issue with this. But RC must scan in for Soarin if the rest of us want to go on it using the DAS. You can select the people who are accompanying each DAS holder ) wait... 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